Vacation Rental Pros Property Management, LLC
Mailing Address:
PO Box 50433 Jacksonville, FL 32240
Overnight and 2nd Day Air Express Mailings address:
417 Ocean Blvd. Atlantic Beach FL 32233
904-707-1487 (Cell – Steve Milo)
941-847-0640 (Fax)
stevemilo@yahoo.com
Vacation Rental Agreement
Upon the terms and conditions herein stated, this Vacation Rental
Agreement (“Agreement”) is entered into between Vacation Rental
Pros Property Management, LLC (“Manager”) and the Guest identified
below (“Guest”). Guest Information:
Name: ___________________________________________________
Address: _________________________________________________
Home Phone: _________________Office Phone: __________________
Cell: ___________________________ Fax: ______________________
E-mail: ________________________________________
1. Term: This Agreement is for a Term beginning on _________________, 20__
(“Arrival Date”) and ending on ___________________, 20__ (‘Departure Date”).
Check-in is 3:00 p.m and Check-out is 10:00 a.m. Certain properties are available
for early check-in and/or late check-out for an additional fee.
2. Property: The vacation rental property (“Property”) is: (directions
available on request)
__________________________________________________________
3. Occupancy Limit: The maximum number of guests allowed at the Property
at any one time ____.
Due to popular demand, Travel Insurance is being added to most rentals.
To learn more about Travel Insurance see Addendum A for plan details.
Please review the information regarding Travel Insurance at the bottom of this
form as well as our Cancellation Policy. Travel Insurance can help protect
you from certain unexpected risks and offers protection for Trip Cancellation,
Trip Interruption, and Travel Delay.
If Travel Insurance was NOT added to your agreement and you wish to purchase
Travel Insurance, please email or call us immediately.
If Travel Insurance was added to your agreement and you do not wish to
purchase Travel Insurance, please sign below and deduct the Travel Insurance
plan cost from the total. THANKS!
______I do not want Travel Insurance ___________________________
Authorized Guest Signature
4. Rental Amount, Fees and Payments: It is hereby agreed that the Rent and Fees
for the Property are as follows:
Term Rental Amount $ ________________
Cleaning Fee ________________
Damage Waiver Fee ________________
Pet Fee ________________ (Please inquire)
Travel Insurance ________________ (Please inquire)
Rental Amenity Fee ________________ (Please inquire)
State of Florida Sales Tax ________________
Local Transient/Bed Tax ________________
TOTAL $ _____________________________
(See below for payment options)
Reservation Deposit due on or before ________________ $ ________________
Final Payment due on or before _________________ $ ________________
Please make checks payable to "Vacation Rental Pros Property Management, LLC"
Access to a lock box will be provided to Guest at the time of Final Payment. When
Total Amount Due is paid in full, a key code to the Property lockbox will be sent to you
by e-mail (or given by telephone) so that you can enter the Property on the Arrival Date
stated above. The Reservation Deposit is required to be paid at the time this
Agreement is signed and returned to Manager. No Reservation is effective until receipt
of Final Payment. The Final Payment is required to be paid before entrance on the Property.
Any check returned by the bank for whatever reason will be charged a $40 statutory free
and possible cancellation of Reservation and all rights and privileges hereunder.
5. Parking Limit for Rental: The maximum number of cars allowed in the parking garage at the Property at any one time _______. There is room for guest parking in the lot at the front of the building as space is available.
Note: parking on the actual street is not allowed by law. Cars must park within the Property limits.
Access to a lock box will be provided to Guest at the time of Final Payment. When Total Amount Due is paid in full, a key code to the Property lockbox will be sent to you by e-mail (or given by telephone) so that you can enter the Property on the Arrival Date stated above.
The Reservation Deposit is required to be paid at the time this Agreement is signed and returned to Manager. No Reservation is effective until receipt of Final Payment. The Final Payment is required to be paid before entrance on the Property. Any check returned by the bank for whatever reason will be charged a $40 statutory free and possible cancellation of Reservation and all rights and privileges hereunder.
6. Damage Waiver Fee, Damages and Missing Items: A $45 nonrefundable Damage Waiver Fee is required for all reservations. Manager requires a valid Visa, Master Card, American Express or Discover Card number on file in addition to the $45 Damage Waiver Fee. (See below for credit card information). The Damage Waiver Fee is a nonrefundable Fee that relieves Guests of the cost for unintentional and incidental damage to the Rental Property and its contents, not to exceed the amount of coverage (up to $500.00 of unintentional damage). The Damage Waiver Fee does not cover intentional damage, theft, unauthorized entry into the owner’s supply closet, unauthorized pets, Check-out after 10 a.m. on Departure Day, Check-in before 3 p.m. on Arrival Day, extensive cleaning required at check-out per Section 5, smoking, exceeding occupancy limits or parking limits, and any other charges/policies in Manager’s Rental Policies and Rental Agreement including any fines imposed on Manager by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or cost levied against Guest or visitors of Guest (“Excess Damage Costs). Guest will be notified of any Excess Damage Costs in writing. Any Excess Damage Costs will be also charged immediately to the Guest’s credit card. Guest, by signing below, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guest's or Guest’s visitors part, except in the case of normal wear-and tear reported to Manager within 48 hours of Check-in.
7. Indemnification and Insurance: Guest agrees to indemnify and hold harmless Manager and the owner of the Property against all loss, damage, expense, and penalty arising from any action of the Guest or visitors of the Guest which causes injury or death to any person or damage to any property. Guest is encouraged to secure the appropriate travelers or vacation insurance and/or renter’s insurance.
8. Trash Collection, Cleaning and Departure: Due to a need to professionally clean the Property, Check-in and Check-out times must be strictly enforced. If a Guest checks in before Arrival Date, an additional full day’s Rent will be charged, payable upon taking occupancy. Check-out after 10 a.m. on Departure Day without prior written approval and payment of additional fee will incur an additional full day’s Rent which will be charged as Excess Damage Cost against the credit card on file.
It is the responsibility of the Guest to leave the Property in reasonably clean condition and to remove all Guest's property (and trash) upon Departure. During stay, Guest agrees to bag and remove to designated pick up area (or trash chute, if a condo) all garbage during posted trash collection dates. It is imperative that the Guest not place the trash can and/or bags at the curb until the designated collection day and to retrieve the trash can after trash pick up and prior to the end of the collection day. Prior to Departure, Guest shall clean all dishes (or run the dishwasher prior to leaving), broom and/or light vacuum floors, bag and remove the trash from Property to outside, and wash linens and towels beyond 2 loads of wash (note: Manager’s cleaning service will clean 2 loads of wash). If Manager's cleaning service is required to spend more than five (5) hours cleaning the Property or if a trip to the dump is required to haul away excess trash, an additional fee will be charged at $50 per hour beyond the five (5) hours (plus Dump Fees), and will be charged against the credit card on file.
9. Cancellations:
(a) If the Property becomes unavailable to the Guest prior to occupancy, Manager agrees to refund the full amount paid to the date of cancellation, and Guest agrees to release any claims against Manager.
(b) If, for any reason, the Guest cancels this Agreement more than thirty (30) days from the Arrival Date, the Reservation Deposit will not be refunded unless Manager is able to re-rent the Unit or Property under the same (or better) terms and conditions of this Agreement, for the full Term reserved. If the Property is re-rented under the same (or better) terms and conditions than this Agreement, Manager will refund the Reservation Deposit paid, less a Cancellation Fee of $300.00 (or 10%), whichever is greater.
(c) There are no cancellations permitted within 30 days of Guest Arrival Date. All amounts paid (Reservation Deposit and Final Payment) will be forfeited. Failure to pay the Final Payment in a timely manner will be considered a cancellation under this subparagraph and will result in forfeiture of the Reservation deposit.
(d) No refund is due (or will be made) for inclement weather. Travel or Vacation Insurance is recommended to be obtained by Guest. Guest and parties listed above must comply with any mandatory evacuation order.
10. Guest List and Occupancy Limits: Use and occupancy of the Property is limited to the named Guest. The occupancy limit stated in section 3 is the limit of guests allowed in the house. Occupancy exceeding this limit as listed above will result in immediate eviction and forfeiture of all amounts paid.
The registered Guest and party(ies) on this Agreement are the only overnight guests allowed, unless prior written permission is received from Manager. The Guest signing this Agreement must be at least 25 years of age and will be held responsible for all other parties and/or guests of the Guest for compliance with this Agreement, with listed policies, ordinances, rules and regulations and for any losses incurred by Manager or to the Property due to negligence or vandalism.
Name(s) Age(s) Relation to Guest Renting the Premise ___________________________________ ______ _______________
___________________________________ ______ _______________
___________________________________ ______ _______________
___________________________________ ______ _______________
___________________________________ ______ _______________
___________________________________ ______ _______________
11. Repairs and maintenance: Repair and maintenance problems must be brought to Manager's attention within 48 hours of occupancy or occurrence, or Guest will be held liable for all such damages or repairs. Manager will not be responsible for any unauthorized expenses incurred by Guest or his/her guests. Costs of needless or unauthorized service will be charged as Excess Damage Cost against the credit card on file. Maintenance responsibilities are as follows: Manager: Electricity, water, sewer, local phone service, basic cable, and initial supplies (toilet paper, paper towels, dish soap, hand soap, dishwasher detergent and garbage bags).
Guest: Long distance or toll calls, internet connection fees, beach towels, beach chairs, extra cleaning fee (if Guest leaves Property messy or damaged, as above), or extra propane or electric usage for Pool Heater (see below). If any of the preceding charges are incurred, an Excess Damage Cost will be charged against the credit card on file up to 30 days after Departure Date pending final invoices and Notice of Claim from Manager.
12. Pool Heater and Propane Usage: Certain Properties are equipped with electric and/or propane heater(s) for the spa and the pool for Guest comfort. Private home pool temperature is set by Manager (at 80º). Use of a higher temperature will result in a heating surcharge as Excess Damage Cost. Manager asks that Guest act sensibly and responsibly with the use of the electric heater and/or propane heater, and use a solar blanket when the pool is not in use. For the propane gas heater, Manager will take a reading on the propane tank upon arrival and departure of each Guest. Guest is responsible for all "extra propane" usage in excess of $100 per week.
13. Pets: Pets are not allowed in or on the Property unless indicated in advance in writing and secured with a non-refundable Pet Cleaning Fee. Pets allowed: ____ No ___Yes. If pets are allowed per owner’s agreement with Manager, Guest is allowed __ number of pets in/on the Property, upon payment of a non-refundable Pet Cleaning Fee of $ ______ per pet. (please inquire).
14. Smoking: Smoking is strictly forbidden inside the Property. Smoking is only allowed “outside”. Evidence of smoking inside the Property will result in immediate eviction and forfeiture of all amounts paid and will result in additional Cleaning Fee to Guest as Excess Damage Cost and will be charged against the credit card on file.
15. Casualty or Destruction:
(a) Should the Property be destroyed or rendered uninhabitable by an Act of God (including, but not limited to, hurricanes, storms, floods or fires), or by environmental disaster, or loss of utilities prior to occupancy by Guest, this Agreement shall become null and void, and all payments made hereunder shall be refunded to Guest.
16. Noise Ordinance(s): The Property is located in a neighborhood which has a "noise ordinance" in effect after dark. All Guests agree to respect the Noise Ordinance and to use common sense in keeping noise volume low after dark. Any police enforcement actions by the City, County or Home/Condominium Association are at the sole risk and expense of the registered Guest and may result in Excess Damage Cost and/or immediate eviction and forfeiture of all amounts paid.
17. Parking: All parking must occur in the assigned parking place(s) within the condo complex, if any. In the event the Property is a private home, parking will only be permitted in the driveway and gravel areas. No parking is permitted on the street. The parking limit stated in section 4 is the limit of cars allowed to park on the Property. Parking exceeding this limit may result in immediate eviction and forfeiture of all amounts paid.
18. Guest Registry: All Guest(s) must sign and date the on-site Guest Registry at the Property, and read the Rules, Regulations and Rental Rate Notices posted at the Property.
19. Access to Property for Showing: If Property is placed on the market for sale, Guest agrees to allow the Property to be shown to prospective buyer(s) upon reasonable notice to Guest. Property may be shown to prospective future guests in the same manner and upon such notice.
20. Liability and Damage: Guest agrees to defend, indemnify and hold Manager harmless from any and all liability, claims, loss, property damage or expenses, arising by reason of any injury, death or damage sustained by any person, or to the property of any person, in or on the Property during the Term of this Agreement, including Guest, additional invitees or visitors of Guest, where such injury, death or damage is caused by a negligent or intentional act of Guest, additional guest or any of Guest’s visitors or invitees.
21. Cause for Eviction: The Guest and all parties with the Guest will be subject to immediate eviction from the Property if the Guest or parties of the Guest violate any terms of this Agreement, including but not limited to, violation of the occupancy limits, pet provision, smoking, noise ordinance or parking. In the event of eviction from the Property, the Guest shall forfeit all amounts paid and there will be no refund of money.
22. Attorney’s Fees and Costs: If Manager employs the services of an attorney to enforce any conditions of this Agreement, to collect any amounts due, the eviction of the Guest, or because Guest takes any action to recover deposits not due, Guest shall be liable to Manager for reasonable attorney's fees and costs incurred by Manager.
23. Short-Term Rental: It is expressly understood and agreed that this is a short-term vacation rental under the provisions of Chapter 509, Florida Statutes, and is not a lease or other long term residential tenancy agreement. This Agreement is only for the licensed use of the Property for the stated Term. It creates no property rights in Guest and no rights to renewal or for recurring usage. This Agreement is also neither a Time-Share sale or a Plan of Time-Share Development, nor a Vacation Club.
24. Falsified Reservations: Any reservation obtained under false pretense will be subject to forfeiture of Reservation Deposit and Final Balance, if paid, and such party will not be permitted to check in and/or will be subject to immediate eviction with the forfeiture of all amounts paid.
25. Succession, Assignment: This Agreement is binding on, and the benefits inure to, the heirs and personal representatives of the parties. However, neither this Agreement nor any rights hereunder may be assigned (in whole or in part) by Guest.
26. General Terms: This Agreement is made in, and shall be governed solely by the laws of, the State of
Florida and Chapter 509, Florida Statutes. Venue for enforcement shall be
Duval County, Florida . If any section, clause, paragraph or term of this Agreement is held or determined to be void, invalid or unenforceable, for any reason, all other terms, clauses or paragraphs herein shall be severed and remain in force and effect. This Agreement is taken in full compliance with federal, state and local Fair Housing Laws, without regard to race, color, religion, sex, country of origin, handicap or familial status.
Guest is to be mindful that this Property is located in a residential neighborhood or residential condominium. Guest is expected to be courteous to residents and guests, to respectful of the rights of others, and to not be noisy.
27. Acknowledgment: I/We understand and accept the terms and conditions on all pages of this Agreement.
Please enclose a check or money order. (Please make checks payable to "Vacation Rental Pros Property Management, LLC)
____________________________________ ________________________________ Guest Date _____________________________________ ________________________________ Guest Date
____________________________________ _______________________________ Manager Date
References and guest comments available to review at www.VacationRentalPros.com
Note: Please fill out Damage Waiver Fee form on the next page.
Damage Waiver Fee
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Type: [ ]Visa [ ]MasterCard [ ]Amex [ ]Discover
Card# ____________________________________________________________________
Expiration:______/____
Name on Card: ____________________________________________________________
Billing Address: ___________________________________________________________
__________________________________________________________________________
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By my signature below, I hereby authorize my credit card to be charged for unintentional damage beyond $500 and for any intentional damage, theft, occupancy after departure date or departure time, unauthorized pets, excessive cleaning required at check-out (Section 6), smoking, exceeding occupancy or parking limits, and any other mentioned charges/policies in Manager’s Rental Policies and Rental Agreement including any fines imposed on Manager by City, County or State as the result of violation of any law, rules or regulations or any fines or costs levied by any Home Owner/Condominium Association for violations of any Covenants or Restrictions by Guest or visitors of Guest (“Excess Damage Costs”). My/our signature and initials on this Agreement bears witness to the fact that I/we have read and agree to the Damage Waiver Fee in Section 6 of this Agreement.
_________________________________________________________________
Printed Name Date
________________________________________________________________
Signature
_________________________________________________________________
Printed Name Date
_________________________________________________________________
Signature
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87489, 00001, 101366996.1, RentalAgreement1
Note: This page is for your records. Do not mail it to us
EXAMPLE OF CONDO RULES
This is an example of Condo Rules for Cinnamon Beach.
Each Condo complex has its own rules that we will mail to you.
For the health, safety and enjoyment of Cinnamon Beach Community residents, owners and guests, everyone must abide by the following rules and regulations of the Community:
NOT PERMITTED
- Gas, charcoal or gas grilling on condo balconies
Smoking in condos or elevators
Fireworks of any kind
Feeding wildlife
Throwing anything in community lakes.
Fishing in community lakes.
Overnight parking of RVs, boats and trailers
Golf carts
Towels and clothing hanging over balconies.
Personal items e.g. bicycles, surf and boogie boards, in the breezeways in front of condos. Items left unattended are subject to removal.
Leaving trash outside condo doors.
Disturbing the sea turtles on our beaches, especially during nesting season (June through October)
Leaving beach chairs, canopies or other belongings on the beach may prevent turtles from laying their eggs.
The following rules MUST also be followed:
-
Pets must be leashed at all times.
Dog owners must clean up after their dogs.
Trash must be placed in the trash room located and clearly marked in the garage level of each building.
Follow all rules of the Recreation Facility as posted.
Drive slowly as there is heavy pedestrian – including many children – traffic.
Thank you and enjoy your stay in
Palm
Coast !
Note: This page is for your records. Do not mail it to us
Why Buy Vacation Rental Insurance?
Even the best-planned vacation can be impacted by the unexpected. Illness…severe weather….car problems…..delayed flights….lost luggage. Troubles can occur when you least anticipate them forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. And when you’re away from home, things like medical emergencies and illness are even more difficult to manage.
Here are 5 real-life scenarios to think about:
Your 3-year old daughter develops a severe ear infection two days before your vacation. Can you cancel your trip and get reimbursed for your prepaid travel arrangements?
You spent over a year planning your vacation. Two days into the trip you are forced to evacuate due to an approaching hurricane. Who’s going to pay for the unplanned expenses to get you back home? Will you get your money back for the unused travel arrangements for which you’ve already paid?
Your luggage never showed up at baggage claim and you just discovered you many not get it for another 24-48 hours. Now you must buy necessary personal items and clothing you’ll need until it’s returned to you. Can you get reimbursed for this?
You’re driving on a scenic road in the mountains en route to your vacation home when your car breaks down. How will you get it towed?
You’re in a remote location and suffer a broken leg. How will you get to the nearest hospital to get the medical attention you require? Who will pay for the high costs involved in the evacuation since you’re outside your health plan’s coverage area?
CSA Travel Protection plans provide important insurance coverage, benefits and 24-hour emergency assistance services to take care of you while traveling and protect your hard-earned investment!
About CSA Travel Protection
CSA Travel Protection is dedicated to providing value-driven travel insurance and emergency assistance services to protect your investment and provide the peace of mind you deserve while traveling. Since its inception in 1991, CSA has developed a reputation for standing behind its customers and evolving products and services to meet their needs. Through superior customer service, extensive experience and industry-leading innovation, we’re with you every step of the way – whenever and wherever you need us.
CSA’s travel insurance products are underwritten by Stonebridge Casualty Insurance Company. Stonebridge Casual Insurance Company is a member of AEGON Insurance Group. Stonebridge Casualty Company is rated as “A-“ (Excellent) by the A.M. Best Company for financial strength and operating performance. (Ratings and analysis for 2005) This plan is administered by CSA Travel Protection and Insurance Services. For our license number in your state, please visit our website at www.vacationrentalinsurance.com/license
(CSA320 Why Buy Flyer) J5532 - 0507
Underwritten by Stonebridge Casualty Insurance Company)
Coverage Overview
Trip Cancellation/Trip Interruption
100% of Trip Cost
Trip Cancellation and Trip Interruption provide reimbursement for unused, nonrefundable trip cost. Trip Interruption also provides reimbursement for additional transportation costs. Some examples of covered reasons include:
• Covered Sickness, Injury, or death of you, a Family Member, Domestic Partner or Traveling Companion
• Mandatory hurricane evacuations
• Your Home residence made Uninhabitable
• Jury duty
• A Terrorist Act in your departure or destination city
• Travel arrangements canceled or delayed by the common carrier due to weather, natural disaster or labor strikes
• Unforseen Financial Insolvency of an airline, cruise line or other travel supplier
• Armed services leave revocation
• Extension of school year
• Involuntary termination of employment or layoff
• Transfer of employment of 250 miles or more
Travel Delay
$600 Per Policy
($200 Daily Limit Applies)
Provides coverage if you are delayed during a trip for more than 12 hours due to a covered reason.
Baggage Delay
$200 Per Policy
Provides coverage for the emergency purchase of necessary items if baggage is delayed for more than 24 hours.
Travel Accident
(Accidental Death and Dismemberment)
$100,000 Per Policy
Provides coverage for loss of limb or life in the event of an accident while traveling, or within 180 days of that event.
Emergency Assistance
(Emergency Medical Transportation)
$50,000 Per Policy
If you become sick or injured on a trip, Emergency Assistance will provide benefits such as: arrange transportation to the nearest suitable medical facility; help the guest return home, if medically necessary; provide round-trip economy air fare for a companion to visit you are alone and hospitalized for more than 7 days.
I d e n t i t y T h e f t P ro te c t i o n * *
Coverage and Services Details
Identity Theft Insurance†
$20,000
Provides fast and responsive recovery support to victims of identity theft by contacting credit reporting agencies and providing coverage for costs to restore a victim’s credit profile. Coverage and services apply for six months starting on check-in date.
Identity Theft Recovery Services
Included
Travel Insurance is underwritten by: Stonebridge Casualty Insurance Company,
Columbus, Ohio ; NAIC #10952 (all states except as otherwise noted) under Policy/Certificate Form series
TAHC5000. In CA, CT, HI, NE, NH, PA, TN and TX, Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OR, OH, VT, WA and WY, Policy TAHC5100IPS and
TAHC5200IPS.
10-Day Free Look
If you are not satisfied for any reason, you can simply return your Description of Coverage within 10 days of receipt. You should include a letter stating your desire to cancel. If you have not already left on their trip, you will receive a full refund.
** Only available to the primary person on the reservation, who must be a resident of the .
† Identity Theft Insurance underwritten by Travelers Casualty and Surety Company of and its property casualty affiliates,
Hartford, CT
06183 . Coverage for all claims or losses depends on actual policy provisions. Availability of coverage can depend on underwriting qualifications and state regulations.
Coverage not available for residents of
New York .
*Benefits and services are described on a general basis. For complete details, contact CSA for a sample certificate/policy. Insurance coverage is provided to all travelers occupying the property, who must be residents of the United States or non-residents traveling to the .
Pre-Existing Medical Conditions
Pre-Existing Medical Conditions are accepted if you are not disabled at the time they pay for the plan cost, and if the plan is purchased by final trip payment.
Plan Details
Questions About Coverage?
Call CSA Travel Protection at 866-999-4018 and reference your vacation rental company.
CSA Travel Protection Customer Service Hours:
Monday through Friday 6 a.m. - 9 p.m Pacific
Saturday and Sunday 6 a.m. - 3 p.m. Pacific C o n c i e r ge r v i c e Provider)
Provides assistance with arranging sporting, amusement park and entertainment ticketing, fine dining reservations, golf tee times and special events.
24-Hour Emergency Assistance Ser viceser)
All it takes is a free phone call from anywhere in the world for immediate aid 24/7.
• Embassy and Consular Services
• Emergency Cash Transfer
• Emergency Messaging
• Emergency Presciption Refill Assistance
• Legal Referral
• Lost Baggage Tracking
• Lost Ticket and Passport Assistance
• Medical Referral
• Nurse Help Line
• Pre-Trip Travel Advice
• Translation Services
• Worldwide Medical Information
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